Payments

At Muuve, we understand the importance of timely and hassle-free payments. Whether it's for monthly rent or one-time fees, our streamlined payment system ensures you receive your funds quickly and securely.

Setting Up Your Bank Account for Payments

To start receiving payments directly into your bank account, follow these detailed steps to ensure everything is set up correctly and you're verified as the account holder:

1. Log In to Your Muuve Account

Log in to your Muuve account using your email and password.

3. Add Your Bank Account Details

In the Payment Settings section, click on "Add Bank Account." You will be prompted to enter your bank account information, including:

  • – Bank Name
  • – Account Holder's Name
  • – Account Number
  • – Routing Number (for U.S. banks) or IBAN (for international banks)

4. Verify Your Identity

To ensure the security of your account and to verify that you are the rightful account holder, we may require you to provide additional documentation. This could include:

A copy of a government-issued ID (e.g., passport, driver's license)A recent bank statement showing your name and account number

5. Confirm Bank Account

After entering your bank details and submitting any required documentation, you will receive a confirmation email. Follow the instructions in the email to verify your bank account. This step is crucial to prevent fraud and ensure that you are the legitimate account holder.

6. Set Up Automatic Payments

Once your bank account is verified, you can set up automatic payments for both monthly rent and one-time fees. Here's how:

7. Review and Save

Before finalizing, review all the entered details to ensure accuracy. Once confirmed, click "Save" to complete the setup.

Managing Your Payments

Payment History

You can view your payment history in the "Payment History" section of your dashboard. This will show all completed and upcoming transactions.

Edit Payment Details

If you need to update your bank account information or change payment settings, simply return to the Payment Settings and make the necessary adjustments.

Support:

If you encounter any issues or have questions about the payment process, our support team is here to assist you. Visit our support page or contact us directly at support@muuve.co.za

Security and Privacy

Your security and privacy are our top priorities. All payment transactions are encrypted and processed through secure channels to protect your financial information.

By following these steps, you can ensure that you get paid on time, every time. Enjoy the convenience and peace of mind that comes with muuve's automatic payment system.